TERMS & CONDITIONS

 

We like to keep things clean and simple, but we have to include these so please make sure you have read our terms and conditions.

Introduction

This website (www.thenutkitchen.com) is owned by and the copyright of The Nut Kitchen LLP (The Nut Kitchen).

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.  If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 years of age to use the store on this website, or have the express permission of the credit cardholder.  By using the store on this website, and therefore agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age or have the express permission of the credit cardholder.

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to The Nut Kitchen's use of cookies in accordance with the terms of The Nut Kitchen's privacy policy.

USAGE TERMS AND CONDITIONS

License to use website

Unless otherwise stated, The Nut Kitchen and its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, print pages, or share from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);

  • sell, rent or sub-license material from the website;

  • show any material from the website in public;

  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;

  • edit or otherwise modify any material on the website; or

  • redistribute material from this website except for content specifically and expressly made available for redistribution, as per the terms below.

Where content is specifically made available for redistribution, it may only be redistributed within your personal (and not commercial) networks and credit must be attributed to The Nut Kitchen.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without The Nut Kitchen's express written consent.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. The Nut Kitchen makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph,The Nut Kitchen does not warrant that:

  • this website will be constantly available, or available at all; or

  • the information on this website is complete, true, accurate or non-misleading.

While all reasonable effort is made to ensure the accuracy of the content of this website, nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any medical matter you should consult an appropriate professional.

Limitations of liability

The Nut Kitchen and its employees will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;

  • for any indirect, special or consequential loss; or

  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if The Nut Kitchen has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit The Nut Kitchen's liability in respect of any:

  • death or personal injury caused by The Nut Kitchen's negligence;

  • fraud or fraudulent misrepresentation on the part of The Nut Kitchen; or

  • matter which it would be illegal or unlawful for The Nut Kitchen to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

WEBSITE STORE TERMS AND CONDITIONS

Ordering Goods from the Website

No financial information is stored on our website.

Offer and acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Nut Kitchen reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Out of stock products

We will ship your product as soon as it becomes available but usually by the next business day after placing your order or the next business day following a working day. However, there may be times when the product you have ordered is out of stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Delivery

Unless otherwise stated, all purchases are subject to a postage and handling charge.  If you need your parcel sooner, we can arrange for Next Day Delivery at an additional charge.  Please call us on +44(0)7949925467 to arrange for this.

We deliver items anywhere to UK Mainland Addresses as listed by Royal Mail. Our Standard Delivery charge is £2.80 for up to 1.5kg.

We aim to dispatch all orders within one working day from when it is placed. Orders are usually delivered within 2-3 working days between 8am - 9pm via our selected courier. 

 

Delivery (continued)

We do not deliver to Post Office boxes or shipping agent addresses.

Delivery is between the hours of 8am and 9pm, and we are unable to confirm the time. The delivery will be confirmed with you and a signed acknowledgement of receipt will be required. If a receipt cannot be obtained, a card will be left with a contact number for you to collect the goods from the local courier's depot or request another delivery date.

Before the dispatch of your goods, you may request, special arrangements (for example, to leave with a neighbour, or other secure location of your choosing) which we will follow, at your risk, as the insurance may become null and void.

We welcome international orders, and we can calculate the postage costs for your order by volume and weight. If you would like to arrange an order outside the UK, please email us at hello@thenutkitchen.com with your order details and shipping address and we will let you know the cost of getting your parcel to you. 

Returns

At The Nut Kitchen, we are proud of our products and service, and work hard to ensure that they are of a high quality.  It is important to us that you are also happy with the standard of our products.

If you are not happy with your order and would like to exchange them for another, or request a refund, please email us at hello@thenutkitchen.comwithin seven days of your order, letting us know the reason for your dissatisfaction.

Because this is a food item, to qualify for an exchange or refund it is important that all the seals be intact, the products unopened and in their original packaging.

Damaged goods

If the contents of your parcel are damaged upon arrival and you wish to receive an exchange or refund, please let us know as soon as possible – no later than 24hours after you received them.  We may ask you to return the goods to us so that we can investigate and potentially improve our packaging.  We can be contacted by phone at +44(0)7949925467r by email at hello@thenutkitchen.com

Cancelling your order

If you wish to cancel your order, please email us at hello@thenutkitchen.com, providing us your name, address, order reference number and the reason why you wish to cancel your order. Once your item has been dispatched we will no longer be able to accept order cancelations.

VAT

All prices on this website are in British Pounds Sterling, including VAT wherever applicable.

GENERAL TERMS AND CONDITIONS

Other parties

You accept that, as a limited liability partnership, The Nut Kitchen has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against The Nut Kitchen's officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect The Nut Kitchen's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as The Nut Kitchen.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify The Nut Kitchen and undertake to keep The Nut Kitchen  indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by The Nut Kitchen to a third party in settlement of a claim or dispute on the advice of The Nut Kitchen's legal advisers) incurred or suffered by The Nut Kitchen arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to The Nut Kitchen and other rights under these terms and conditions, if you breach these terms and conditions in any way, The Nut Kitchen may take such action as The Nut Kitchen deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

The Nut Kitchen may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

Assignment

The Nut Kitchen may transfer, sub-contract or otherwise deal with The Nut Kitchen’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Virus Protection

While certain precautions have been taken to detect computer viruses and ensure security, we cannot guarantee that this website is virus-free and secure.

We shall not be liable for any loss or damage which occurs as a result of any virus or breach of security. We do not give you warranties as to the compatibility of the website with your computer systems, software and/or hardware.

Entire agreement

These terms and conditions, together with The Nut Kitchen's privacy policy constitute the entire agreement between you and The Nut Kitchen in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of England and Wales, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Trading Name

The Nut Kitchen is the trading name of The Nut Kitchen LLP. Registered in England No. 08295331 Registered address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ United Kingdom